Transferring your podcast to Podigee (podcast import)
How does a podcast transfer work?
We'll take care of a smooth and safe podcast transfer from your previous host to Podigee. You will not lose any listeners, and your podcast will remain available on iTunes (including ratings). The initial transfer won't count against your monthly budget of minutes, so you can use Podigee to the full extent from the beginning and start creating content!
If your podcast is already listed on Apple, Spotify, Deezer or Amazon Music, we can easily transfer your podcast to us as well. Please remember to put the proper links to the existing shows on Spotify and/or Deezer into the corresponding fields in the tab "Exports" of the podcast as well as the ID of the podcast on Apple. This helps to display the correct links to the individual platforms in the Podigee webplayer. Further information about this can be found in the section "After the data import".
Will my old statistics be transferred?
Importing statistics from your old host and merging them in the analytics area in Podigee is not possible. Historical data from Spotify can still be checked in the Spotify account, but they are not migrated over to Podigee's analytics dashboard neither. You'll start seeing numbers coming in after the migration is done.
How long will a podcast transfer take?
Transferring a podcast usually takes 1-2 working days. In case there are any questions regarding or problems with your import, we'll contact you as soon as possible in order to negotiate about the further process.
How can I request a podcast transfer?
First, if you haven't already, you should create a new user account. You can do that here: https://app.podigee.com/en/register.
After logging into your account, you'll find two options - in case you haven't created any podcasts yet - on the starting page: "Create a new podcast" and "Transfer an existing podcast". If you already create a podcast, clicking the button "Add new podcast" leads to this dialog as well.
After clicking the button "Transfer an existing podcast" you'll be redirected to the import page:
Using the "Transfer my podcast" button will lead you to a form, which can be used to request a podcast transfer to Podigee. Fill out the form and submit it via "Request podcast transfer".
Important note: please make sure that the URL used for the feed URL is really a machine readable RSS feed. Using the profile page on SoundCloud is not usable by our import. The same holds for the URL of the show on Spotify. Also the URL leading to an individual audio file can't be used for the import process.
If you have several podcasts, you can transfer them as well. Just request the first one, then you'll be able to request more transfers. As soon as the transfer has been finished, you'll receive an email about that.
After the transfer
Once your podcast has been imported to Podigee, there are still a few things to do before you publish the podcast with us. However, these largely concern the distribution / communication of the new storage location of the podcast and are explained below.
Redirecting your old feed to Podigee
As soon as your podcast has been imported to Podigee and published, a redirect from your old podcast feed to the Podigee feed must be set up. This enables podcast apps, for example, to recognize that your podcast has found a new home. They will automatically remember the new URL to your podcast feed, which will notify them of the appearance of new episodes.
This redirect should be kept in place for about 4-5 weeks. You can then cancel your account with your previous hoster. Your new feed at Podigee will usually look something like this: https://podcast1.podigee.io/feed/mp3. You can find the exact feed address in your Podigee account in the podcast settings in the "Feeds" tab. You have to enter this address as the destination for the redirect target from on your old hoster. In the following section we give a few examples for setting up the redirects with different hosters.
This Anchor help article explains how to set up the forwarding for the feed at Anchor.
This help article at Blubrry explains how to set up the forwarding for the feed at Blubrry.
This help article at Buzzsprout explains how to set up the forwarding for the feed at Buzzsprout.
To set up the redirect at LibSyn, you can proceed as follows:
- Log into your LibSyn account and select the podcast that should move.
- From the menu at the top select the entry "Settings" and from the menu on the left, select the entry "Redirects".
- In the "Feed Redirect URL" field you then enter the new feed URL at Podigee, then confirm with the "Save" button.
The whole procedure can be read in the appropriate article at LibSyn.
This help article on Podbean explains how to set up a redirection at Podbean.
To set up the redirect at podcaster.de you can proceed as follows:
- Log into your Podcaster.de account.
- Select the "Actions" menu for the podcast and select the entry "Set up redirect for your podcast".
- In the pop-up with the title "Set up permanent redirect", copy the URL to the Podigee feed into the input field and confirm the transfer using the "Save redirect" button.
If you come from SoundCloud, you can set up a redirect as follows:
- Log into your SoundCloud account and go to the content settings page.
- In the "Content" tab, the appropriate URL of the new Podigee feed is entered in the "Subscriber redirect" field. The redirect target is persisted by clicking on "Save changes".
The whole process can be read in the appropriate article on SoundCloud.
Hint: the podcast feed may not contain all of the episodes as SoundCloud will not automatically add the episodes to the feed unless you explicitly set this to do so. How to do this can be found in the proper article on SoundCloud.
If you come from Spreaker, you can set up a redirect as follows:
- Log into your Spreaker account.
- Select "Dashboard" from the menu on the upper right corner.
- Choose the podcast that is about to be redirected and select "View & Edit".
- From the left-hand menu choose "RSS Customization" and set the radio buttons to "Redirect Feed".
- Enter the feed URL from Podigee in the field "New Feed URL" and hit the "Save" button.
What should you watch out for if the podcast is already listed on the various platforms?
The "Exports" tab in the podcast settings makes it easy to publish your own podcast on Apple, Spotify, Deezer, Amazon Music or Google Podcasts. In the event that the podcast has been imported to Podigee from another host and is already listed on one or more platforms, you should avoid registering the podcast again via us on these platforms. Otherwise this would have the effect that the podcast will be listed twice there.
The following sections provide an overview of which procedure is necessary for the respective platforms if the podcast has already been submitted there.
If the podcast is already listed on Apple, it should not be submitted again via Apple's Podcasts Connect portal. When the redirection is set up, Apple recognizes that the podcast has found a new home and updates the URL of the podcast feed in its own directory. To refer to the existing podcast at Apple in the Podigee web player, only the ID of the podcast under which it is managed at Apple needs to be entered. This is done by clicking on the green button "Submit and link this podcast to Apple Podcasts":
The input field for the ID then appears, "Podcast Connect ID", which can be filled accordingly:
The new window that opens with the Podcasts Connect portal can be closed.
If the podcast is already on Spotify, submitting it using the "Submit and link this podcast to Spotify" button would result in a double listing there. Spotify recognizes the redirection with the old hoster and automatically adapts the URL to the feed accordingly. To enter the existing link to the podcast on Spotify for display in the web player, click on "click here" under "If your podcast is already on Spotify, click here":
An input field then appears for the link to the show, "Spotify URL", in which the URL to the show on Spotify is entered:
Submitting via the "Submit and link this podcast to Deezer" button would also result in a double listing on Deezer, provided the podcast has already been submitted there. In order to make Deezer aware of the new home of the podcast, a support ticket must be opened with Deezer (section "How to update or edit your podcast on Deezer"). The link to the show on Deezer, the old feed URL and the desired new feed URL should be specified. To enter the existing link to the podcast on Deezer for display in the web player, click on "click here" under "If your podcast is already on Deezer, click here":
An input field for the link to the show, "Deezer URL", appears, which is filled with the URL of the show on Deezer:
Amazon Music / Audible
If the podcast is already on Amazon Music, submitting it using the "Submit and link this podcast to Amazon Music and Audible" button would result in a double listing there. Amazon recognizes the redirection from the old hoster and automatically adapts the URL to the feed accordingly, so nothing further needs to be done here.
For Google Podcast, if the podcast is already listed there, the procedure differs a little from that of Apple and Spotify and is identical to the procedure for submitting the podcast directly to Google Podcasts via Podigee. A redirect that has been set up is recognized by Google and the feed URL is automatically adjusted in the system. To allow Google to recognize and display changes to the podcast, the "Submit and link this podcast to Google Podcasts" button must be clicked. This will remove a setting from the feed that prevents Google from "reading" the podcast feed and processing changes:
The display then changes and the meta tag becomes visible, which can be used in the HEAD area of the HTML source text of your own website (if the Podigee blog is not used):
This means that Google Podcasts processes changes made to the feed and applies changes, such as a new cover image or a new episode.