Cancellation

Cancel your subscription

You can cancel a monthly or annual subscription up to and including the day before its next renewal. The subscription ends at the end of the current billing period. Examine the renewal date under Plan and billing, and keep the cancellation confirmation. See the Terms and Conditions for more information.

1. Sign in to the account that owns the subscription.
2. Open Plan and billing.
3. If a cancellation option is available, open it and read the subscription details and proposed end date.
4. Complete the cancellation steps if you want the subscription to end on that date.
5. Examine the saved cancellation status and confirmation. Keep a copy with the end date.

Opening a cancellation page is not a completed cancellation. If an error occurs or no confirmation appears, contact support promptly.

If the option is missing or you need help

Use the support function in your account or email hello@podigee.com. State clearly that you want to cancel. Include your account email or customer number and the date you want the subscription to end. If you do not know the applicable date, request cancellation at the earliest possible date.

Use the account owner's email where possible so that support can identify the account. Support may have to verify your authority before an account change. Do not send passwords or payment-card details. Feedback about why you leave is optional.

Billing, access, and deletion are separate

A scheduled cancellation ends renewal on the effective date recorded for the subscription. It does not mean that the service has already ended or that payment records have been deleted.

Save your media files, text, artwork, invoices, and reports before service ends. Do not rely on continued hosting, feed access, team access, or later recovery after the end date. If you are moving to another host, complete and test the transfer and feed redirect before you close the old service.

Your podcasts and content are deleted eight weeks after the subscription ends. This retention period does not extend hosting or team access. Cancellation is different from immediately deleting an account or podcast. Other data retention follows the applicable contract and privacy information. Some records can remain for legal reasons. Contact support about a data-deletion request or the effect on published content.

If you want to keep hosting with a different plan, contact support before the end date. A pause, downgrade, and cancellation are different actions.

Move away from Podigee

Do you want to move your podcast to another host or your own hosting? Follow the guide to moving away from Podigee and setting feed redirects. Complete the move and check the feed, audio files, and existing platform listings before the old hosting ends.