The GDPR Data Processor Agreement (DPA)

Find your DPA, TOMs and security documents

Use this guide to find the data processing agreement (DPA), technical and organizational measures (TOMs), and security information for your Podigee account.

Before you start

Sign in to the account that holds the subscription. You need access to its account settings. In an organization, access to billing settings is also required. A podcast editor login does not by itself give access to the subscription holder's agreement.

The standard agreement creation option is for paying customers. The options can differ if your account has an individual DPA. If a document or section is missing, use the access instructions below.

Find or create your standard agreement

1. Open account settings: GDPR.
2. If a Contract URL is shown, open the existing agreement.
3. Download a copy for your contract records.

If you need to create the agreement for the first time:

1. Open the sample contract if the link is shown.
2. Read the agreement and its appendices.
3. Examine the name and address shown for your account.
4. Correct incorrect details in your account address settings.
5. Use Create contract only when you are authorized to enter into the agreement for the account.
6. Follow the terms and instructions shown.
7. Open the generated agreement and save a copy.

The result is an agreement with your account details. A sample document is not your account's agreement. Do not use Recreate contract just to download another copy. Do not publish the personal contract link.

Find TOMs and subprocessors

• TOMs: open Appendix 2, “Technical and organisational measures,” in the standard DPA.
• Subprocessors: open Appendix 3, “Subcontractors,” in the standard DPA.

Use the documents supplied for your account. Keep their date or version with your records. For an individual agreement, use its own appendices. If you need confirmation that a saved document is still current, ask support before you use it for a review.

Find the IT security sheet

In the same GDPR settings, look for IT security sheet. If Download IT security sheet is shown, use that button. Access depends on your account and plan. This separate document provides security information; it does not replace your DPA or its appendices.

If you cannot find the document

Ask the account owner or organization administrator to check access first. If the document is still missing, contact Podigee support. Name the document you need and the section or button that is missing. For a version check, give the document title and date.

If you have a separately signed or individual agreement, check your organization's contract records. Ask support if you cannot locate it. Do not create a new standard agreement to replace it.

For a question that the supplied documents do not answer, state the exact missing information. A custom questionnaire, audit, or request to change contract terms needs a separate review. Do not assume that these services or additional reports are included.

Public privacy information

The Podigee privacy policy is public. It is separate from your account's DPA. For your own website, see Podigee in your privacy policy.